Contact

Get in touch

Whether you're interested in enrolling your child, have questions about our SEN support, or just want to pop in and say hello—we're here to help.

Call or pop in — no appointment needed

Walk-ins are welcome. We'd love to show you around.

Phone
01782 287 959
Address
Bedford House, Havelock Place
Stoke-on-Trent, ST1 4PR
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Closed
2 weeks for Christmas and Bank holidays
Just pop in

We encourage families to visit in person. No need to book — just come along during opening hours and we'll show you around.

FAQ

Frequently asked questions

Can I come and see the nursery?
You can call us on 01782 287 959 or just pop in—no appointment needed. We encourage all parents to visit before enrolling so you can see the environment and meet our staff.
Do you have spaces available?
Availability varies by age group and room. Contact us to discuss your child's age and when you're looking to start.
What funding is available?
Working parent funding is now available from 9 months. We can help you understand what you're entitled to and guide you through the application process.
How do you support children with SEN?
We have three dedicated nurture rooms with specialist staff and lower ratios. We have 2 qualified SENCOs and a dedicated SEN family support officer. We work with families to create individual support plans. You don't need a formal diagnosis—we support based on your child's actual needs.
What if English isn't my first language?
50–60% of our families speak languages other than English at home. We're experienced in working with multilingual families and can arrange support where needed.
What are your staff ratios?
We meet the legal requirements in our mainstream rooms, but in our nurture rooms we have additional staff available to ensure every child gets proper attention.
Do you provide meals?
Freshly cooked healthy meals daily — charge is payable daily or provide own healthy meals.
Why Visit

Come see us in person

See the transformation

The nursery has completely changed from a traditional institutional setting to something that feels like home. You need to see it to understand the difference.

Meet the staff

Our 21 staff members are the heart of what we do. Meeting them helps you understand whether we're the right fit for your child.

Watch children in action

See how children engage with our curiosity-led approach, explore the rooms, and interact with staff and each other.

Ask specific questions

Every child is different. A visit lets you ask questions specific to your situation, especially if your child has additional needs.